Frequently Asked Questions
Looking to get involved and see what student events are taking place? Check out studentlife.eku.edu/engage
Students can also download the Corq app for iPhone or Android to check things out on the go! https://studentlife.eku.edu/corq-engage-app
Will students be able to study together?
Yes, students will be able to study together, but yes, they will need to remain socially distant (6+ feet apart) and masked. It will be different, but not impossible, and it will be necessary in order to help reduce the risk of the virus spreading. It’s temporary, but it’s what we’ll have to do.
Will freshman students get to experience Big E Welcome week?
Yes, there are a variety of in-person and virtual events planned for first-year students as part of welcome week and Big E Welcome: https://firstyear.eku.edu/big-e-welcome-0
What happens to student workers on campus if the campus gets closed again?
If the supervisor has remote work for the student, then they can work from home. If the supervisor does not have any remote work, then unfortunately, that student would no longer be employed in that position.
Will counselors from the colleges be on campus for face-to-face meetings?
We are encouraging everyone to continue to meet virtually, however, some staff will be on campus to assist students in person. Students should reach out to the office in question to schedule an appointment.
How will we get our student IDs as incoming freshmen students?
Students who uploaded a photo by Tuesday, July 28 will receive their IDs via mail. Students who uploaded photos after Tuesday, July 28 may pick up their IDs beginning Saturday, August 8 in Card Services located in the lower level of Powell Student Center next door to Starbucks.
It is strongly recommended that students upload a photo prior to August 8 or likely face long delays. Log into EKU Direct > Personal Information > GET – Upload Photo & Overview > follow the prompts to upload a photo.
Will the weekend grocery shuttle still operate with restrictions, or is it being removed?
As of August 5, 2020, the weekend grocery shuttle will still be operating with routes to Walmart and Meijer. Our transportation partner, Kentucky River Foothills, follows the most current CDC and Medicaid guidelines for transporting persons. This will likely change throughout the semester. Currently, they are only allowed to have six riders on a shuttle at a time. Masks are mandatory. The full schedule for Big E Transit is available at https://parking.eku.edu/fall-spring-big-e-transit-schedules.
How do you plan to deal with mental health needs?
There are a variety of options for group and individual support, in both in-person and remote formats. In addition to the Counseling Center, any member of the community may seek help at the Psychology Clinic.
How will the University decide to test students before starting classes back on campus?
Testing will be available for students who are experiencing symptoms or who believe they have been exposed to COVID-19.
How will positive tested students be able to quarantine in a dorm room?
There will be limited spaces available for current on-campus residents for students who test positive to be isolated. Housing & Residence Life will not be able to provide spaces for isolation or quarantine to off-campus students.
Why are you planning to reopen?
We know more about COVID-19 now than we did then. One of the reasons we closed campus in spring was because we did not have any plans in place to help mitigate the spread of the virus. Students would have been coming back to campus in full capacity after spring break without any education or plans in place to address wearing masks, social distancing, etc. We’ve since had time to consult with the campus community and have a plan in place to address the pandemic. We’re limiting the number of students living on campus, we’ve addressed social distancing by either limiting when students attend classes in person or the size of the classroom they are in so they can spread out, and we are requiring face masks for everyone physically on campus. We have also made infrastructure improvements to include limiting class sizes, directional flow within buildings, hand sanitizing stations, educational materials, etc.
Will scholarships will be affected if a student chooses to live at home?
Merit scholarships are reduced by 25% for students choosing to live off campus: https://scholarships.eku.edu/state-freshmen. Foundation and transfer scholarships are not impacted by whether a student lives on campus or not.
What is the cost of COVID test if needed?
There are many locations that do free COVID-19 testing. A listing can be found here, among other places:https://govstatus.egov.com/kycovid19
When will students, parents and/or guardians receive Quarantine Guidelines if their child/student comes in contact with someone who has tested positive or she tests positive?
EKU has entered into a partnership with the Madison County Health Department for contact tracing. Should any member of our community test positive for COVID-19, a contact tracer will communicate with that individual to determine if there are any primary contacts. The contact tracers will communicate directly with the primary contacts and will inform them if there is a need to quarantine.
When will our bills for the fall semester be available for view?
The ebills for the Fall term will be generated on Friday, August 4.
Once parents move their student in on their move-in day, will they be able to return later with additional items purchased afterwards (within a couple hours after a trip to the store)?
Yes, but the two guest limit will be maintained through the entire move-in time. Of course, parents are always permitted to return to campus, to drop off items, etc., though access inside the residence hall will be limited.
Will carts/bins be accessible during move in this year for all grades?
Move-in carts will be available on a limited basis at each residence hall. They are scheduled to be available for check-out August 8th - 16th. They will be available at tents outside of your hall unless it is raining. Then they will be at the front desks.
I meet requirements to live off campus and have cancelled my housing. How long will it be until that change is processed so I can register for a commuter parking pass?
We are experiencing a very high volume of calls and emails. All changes should be completed within 2 business days at the most. If you need to change your parking permit from freshman/residential to commuter, or vice versa, please contact Parking & Transportation via email (firstname.lastname@example.org) or phone (859-622-7275) to change it immediately. Parking changes must be handled separately.
Will parking lower the price of a tag?
Parking permits will remain at $140 for the school year. To provide flexible payment options, we offer pay-to-park lots in Alumni Coliseum (new), Keith Lot (new), Crabbe Street Lot, the Parking Garage, Mattox Lot and Whitlock Lot. Each student may estimate the amount of parking they need and determine the option that is most efficient for their needs. Pay lot information and costs are available at https://parking.eku.edu/pay-park. Parking & Transportation Services also offers a discount for having an EKU or veteran plate.
Will I get reimbursed for my parking pass if all of my classes go online after school starts?
That decision has not been made yet. We act under the direction of the President/Regents/Parking Advisory Committee. They will be the ones to make that official decision. As soon as we know, we will let the students know.
Will a parking pass be required for students who only have one or two classes on campus?
Yes. Parking permits are still required. If you would rather not purchase a permit you can utilize the pay-to-park lots. We offer pay-to-park lots in Alumni Coliseum (new), Keith Lot (new), Crabbe Street Lot, the Parking Garage, Mattox Lot and Whitlock Lot. Each student may estimate the amount of parking they need and determine the option that is most efficient for their needs. Pay lot information and costs are available at https://parking.eku.edu/pay-park.
Do we really have to pay full price for parking?
Yes. Parking permits are still required, and are still $140 for the school year. If you would rather not purchase a permit you can utilize the pay-to-park lots. We offer pay-to-park lots in Alumni Coliseum (new), Keith Lot (new), Crabbe Street Lot, the Parking Garage, Mattox Lot and Whitlock Lot. Each student may estimate the amount of parking they need and determine the option that is most efficient for their needs. Pay lot information and costs are available at https://parking.eku.edu/pay-park. Parking & Transportation Services offers a discount for having an EKU or veteran plate.
What will dining look like? If we can’t sit in Case Dining Hall to eat, where will commuters eat?
Limited seating will be available, but health regulations require changes. Aramark is following the current guidelines issued by the Kentucky Governor’s Office. These guidelines will likely change throughout the semester.
When will we be able to select a meal plan?
Meal plans are available via EKUDirect now.
How will food service work so we can still either take our food with us or sit safely in the cafeteria at Case? Especially if we are crunched for time between classes?
Students can choose to sit down and eat in the Dining Hall if they want, but keep in mind seating will be limited. Students can also have their meal “to-go” and foods will be served in “to-go boxes” in the various stations inside Case Dining Hall. The salad bar will serve pre-packaged salads and items at other stations will be served as well. Aramark is following the current guidelines issued by the Kentucky Governor’s Office. These guidelines will likely change throughout the semester.
How will meal plans work?
Meal plans will function in the same way as in the past. All access plans will be unlimited swipes for the designated days with $300 Dining Dollars. Block plans will have the designated number of swipes with $300 Dining Dollars. Declining balance plans will work the same as always.
The biggest change for this year is the reduced seating capacity in all indoor dining locations and the ability for students to use to-go boxes in Upper Case. There will no indoor seating in the retail dining locations (i.e., Starbucks, Einstein Bros., Chick-fil-A, CuISiNe, etc.).
How will dining services operate under COVID-19 regulations?
Dining Services will provide the same services and great food as in previous years. The biggest changes that will impact students are the decreased seating capacity in Upper Case, the ability to take food to-go in Upper Case, the removal of indoor seating in the retail locations, and the elimination of self-serve options.
Dining Services has changed the flow of traffic to only have one door that is the entrance on each level while using the other doors as the exit to eliminate student congestion in the entry/exit. There will be constant cleaning of tables and other high touch areas. Upper Case will also close at 3:00 PM daily to do a deep cleaning of Upper Case in preparation for dinner service.
I’m doing online this year but I noticed I still have to sign up for a meal plan. What is the cheapest meal plan option?
If a student is under the University’s residency requirement, and is living on campus, the student has both housing and dining requirements. If a student is under the residency requirement, but has all online classes due to altered schedules, and is NOT living on campus and not commuting, the housing and dining requirements may be waived. All other students who are commuting or living on campus continue to have the $300 DB meal plan requirement.
The least expensive All Access Plan is the 5-Day All Access Meal Plan, and the least expensive of the commuter plans is the $300 Dining Dollar plan. There are a variety of plans that offer a great per-meal cost from the 25 block and up.
If almost all of my classes are going online am I still going to be required to get $300 flex even though I’ll be on campus one day a week?
Students are still required to purchase the $300 Dining Dollars plan as the minimum. This plan rolls over between Fall and Spring and is refundable at the end of the year.
Since a lot of classes are online, I only have classes a few days per week. Am I still required to get the 5-day meal plan?
See #6 above.